Vivek Thomas | Contributor | ITWeb

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CRM set for significant growth

Even during boom times, CRM should be at the heart of business development and growth strategies, says Vivek Thomas, MD, Maximizer Software.

Customer relationship management

CRM an achievable aim

Customer relationship management is a goal that must be realised within the enterprise, says Vivek Thomas, MD EMEA of Maximizer Software.

BI and Data Analytics

The hidden scope of BI scalability

Business intelligence (BI) vendors frequently claim scalability when touting their offerings, but very few deliver on this component which is often neglected when making an intelligent BI decision.

BI and Data Analytics

A new BI mantra for a new millennium

Vendors have hijacked the ideals of business intelligence (BI) to promote their own particular technologies and users are being taken in by the deception.

BI and Data Analytics

Seagate Software supports SAP/R3 users

Seagate Software says its Business Intelligence (BI) solutions enable SAP users to create and share reports with data from multiple R/3 modules and non-SAP data sources.

Information management

Making sense of data to boost the bottom-line

Citing a recent report by international research house, Meta Group, Vivek Thomas, channel sales manager for the Middle East and Africa at Seagate Software`s Information Management Group, says Meta`s analysis of workgroup computing strategies identifies a new discipline -- information management.