Enlightened digital entrepreneurs, designers and gamers should champion the social inclusion movement in online gaming.

Traditional contact universities need to adapt faster and find creative ways of exploring and exploiting AI, or lose their dominant position.

Local ICT leaders and experts should be playing a greater role in addressing environmentally-sustainable IT goals.

Cyber warfare and cyber terrorism pose a major threat to SA's critical infrastructure, and consequently, expose citizens to many risks.

IT leaders in mining must address global sustainable development goals, while focusing on the economic outcomes and technological imperatives of digital mining.

While Agile development approaches help organisations respond rapidly to new business opportunities, they pose significant security challenges.

IT and business leaders risk marginalising, silencing and segregating IT employees during a strategic technology change.

A cautionary note about the challenge of managing increasing tensions in globally distributed IT teams during major work role transitions.

A diverse set of social and technological actors is required to maximise the humanistic and instrumental benefits of robotic process automation.

Improving agility while managing risk, compliance and governance proves to be a tricky balancing act for many traditional banks.

Companies find that digitalising human resources management (HRM) creates simultaneously positive and negative experiences for many users.

We can choose to use our experiences from 2020 to secure our organisations and future, or miss another opportunity to contribute to building a safer digital world.