Freshworks, in partnership with ITWeb, hosed a webinar on 24 May that was designed to learn how customer expectations have changed over the past year, what drives local customer satisfaction today and what the local expectations are in terms of how AI powered chatbots will improve customer service. Attendees were also afforded the opportunity to discover Freshdesk solutions to enable their businesses to adapt to a changing market and align with customer expectations. #stateofCX #Freshworks #CustomerExperience
Published on 24 May 2022
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