Clint Payne of Upside Down CX opens ITWeb CX Summit with a keynote on the synergy of people and technology in building CX.
GenAI's impact on service delivery will be under the spotlight at ITWeb CX Summit tomorrow.
At the ITWeb CX Summit next week, Yugeshree Frylinck will share tips on maximising ROI from CX investments.
At ITWeb CX Summit, co-founder of Naked Insurance will share how the digital-first insurtech built a data-driven customer experience.
Discovery Health's head of CX will share his views at the ITWeb CX Summit 2023.
Everything, everywhere, all at once in CX
Sponsored by Verint, the ITWeb CX Summit 2023 will connect the dots between tech, employees and customers by providing insights and learnings into how to ensure that organisations reach customers where and how they want to be engaged. With an agenda that speaks to the entire CX value chain, the event - taking place on 5 October at The Maslow in Sandton - will equip organisations with the means to ensure their tech stacks and strategies bring their customers closer and keep them there. Register at itweb-cx-summit-2023/registration today! #ITWebCX2023 #verint #customerexperience
With the theme: ‘Everything, everywhere, all at once’, the event will explore the key issues and challenges facing CX decision-makers.