Companies are increasingly adopting the principles of integration and automation that have rendered DevOps a cornerstone of digital innovation, says Francois Seegers, Product Manager at Blue Turtle.
How to perfect an ITSM strategy in 2023
Freshworks, in partnership with ITWeb Brainstorm, hosted an executive roundtable session on 15 March at The Saxon in Sandton. The conversation focused on how companies could evolve, enhance and modernise their ITSM strategies while curbing IT spend. #freshworks #ITSM #brainstorm
The need to digitise employee services and workflows across the enterprise is critical, says Freshworks.
The role of AI in maintaining service level agreements will come under discussion at a free ServiceNow / ITWeb webinar.
A Freshworks webinar explained why ITSM and ITOM are better together.
Enabling an “always-on” business with ITSM + ITOM
A webinar, hosted on 30 November in partnership between Freshworks and ITWeb, showcased how the combined the forces of ITSM and ITOM could help to deliver on the promise of keeping the business always on. #ITSMplusITOM #AlwaysOnWithFreshworks #freshworks
AI and automation are crucial for supporting a digital-first business, says Warren Olivier, ServiceNow.
Service operations that just work
ServiceNow, in partnership with ITWeb, held a webinar on 18 August to discuss why ServiceNow is the market leader in bringing together services and operations on a unified cloud platform. The session also explored how to adopt a phased approach to modernisation, automation and optimisation in order to break down silos, accelerate service delivery, improve service quality and increase efficiency. #AIServiceNow #ITSM #ITOM
A Freshworks webinar focused on keeping the lights on vs. delivering employee delight.
Freshworks will present a roadmap to modernise IT service and operations management during an upcoming webinar.
BMC Helix gives partners and customers access to a cloud-native, micro-services-based platform hosted on AWS.
The IT Operations Management Platform gives customers cross-domain insight across IT operations functions and technology silos, the company says.