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Aspect Software announces new worldwide channel partner programme

* AspectPro is designed to increase the global footprint of Aspect's channel ecosystem, add partner competencies to the company's solution delivery.
* The programme will increase market penetration for Aspect's award-winning cloud solutions portfolio, core interaction management, and workforce optimisation solutions.

Johannesburg, 03 Feb 2015

Aspect Software, a leading provider of fully-integrated customer interaction management, workforce optimisation, back-office and award-winning cloud solutions, has announced the unveiling of the company's new global channel partner programme, AspectPro.

Designed to expand the market reach for Aspect's growing portfolio, the programme will include traditional contact centre and workforce management solutions providers, as well as new cloud, mobile and specialty resellers, consultants, strategic alliance partners and others.

"Aspect's solution offering has been significantly expanded over the past 18 months, driven by the empowerment and demands of the mobile-enabled consumer," says Mike Moors, vice-president, worldwide channels and partners. "With AspectPro, we will be creating the industry's most inclusive programme, enabling existing and new partners to enhance their customers' ability to engage these consumers on their terms, delivering a 'constant conversation' experience."

"Aspect's ongoing enhancements to their solutions and programmes like AspectPro are continuing examples of Aspect's can-do attitude and approach when working with partners like Voicenet," says Roger Twomey, President of Voicenet Interactive. "Aspect really understands our business objectives and has demonstrated true commitment to help us succeed in this very competitive market."

AspectPro includes components such as a Partner Advisory Council, participation in the Aspect Innovation Exchange, virtual and in-person training, and more. The programme is available now. For more information on AspectPro and an online application, go to www.Aspect.com/Partners.

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Aspect

Aspect's fully-integrated solution unifies the three most important facets of modern customer engagement strategy: customer interaction management, workforce optimisation, and back-office. Through a full suite of cloud, hosted and hybrid deployment options, Aspect helps the world's most demanding contact centres and back-offices seamlessly align their people, processes and touch points to deliver remarkable customer experiences. For more information, visit www.aspect.com.

Follow Aspect on Twitter at @AspectSoftware. Read the company's blogs at http://blogs.aspect.com.

Aspect, the Aspect logo, Voxeo and the Voxeo logo are either trademarks or registered trademarks of Aspect Software, Inc. or Voxeo Corporation in the United States and/or other countries. The names of other companies and products mentioned herein may be the trademarks of their respective owners.

Editorial contacts

Alison McDonald
PR Connections
(+27) 011 702 1771
alison@pr.co.za
Henry McCracken
Aspect Software
(+27) 11 205 0019
henry.mccracken@aspect.com