Avature updates CRM product

Avature, a provider of Enterprise 2.0 human capital management solutions, has released version 3.0 of its flagship product, Recruiting CRM. The new version includes Advanced Workflow Builder, Web calendars, and integrated global SMS communication, says PitchEngine.

The Workflow Builder allows users of the system to easily and intuitively model business processes that involve multiple participants, be it for sourcing, recruiting, marketing campaign management, or events management.

Steps and actions in the workflows can automate e-mail notifications, prompt users to complete forms, or auto-generate tasks such as calendar reminders for any user on the system.

The healthcare industry, including hospitals, has the greatest need for sophisticated information systems because of the enormous amount of data it handles and because of its life-and-death responsibilities, writes Sys-Con Media.

Yet, the implementation of large-scale and robust-enough IT systems in public healthcare institutions can be challenging as well as ineffective.

Leveraging business process management as a strategic approach and discipline to enable change will serve as a good catalyst that helps foster increased process awareness, transparency, and agility around the core business processes maintained by these healthcare institutions.

Pegasystems, a BPM software solutions company, and Milliman Care Guidelines, a provider in evidence-based clinical guidelines, have made available seamless integration between the two companies' best-in-class offerings for the benefit of healthcare organisations and their members, reports Business Wire.

This integration enables healthcare organisations to improve the efficiency and quality of patient services through a single, integrated solution.

“Most care management deployments that Gartner analysed in 2008 experienced significant challenges, because health insurers selected unproven products on new technology platforms,” said Joanne Galimi, research vice-president at Gartner.