Equity unveils online
Equity Bank has unveiled Eazzy 24/7, a mobile banking service designed to allow its 2.6 million customers to access their accounts remotely, reports Networkworld.
The mobile phone boom in Kenya has laid down a strong base for low-cost banking, and the growth of mobile phone use in rural Kenya shows it can attract customers.
Equity account holders can now credit and transfer cash into other Equity accounts, pay their utility bills, purchase airtime, request bank statements and perform 13 other crucial banking tasks - all in real-time over their mobile phones.
Phone banking goes Yes
Yes Bank unveiled touch phone banking services through the medium of a speech-enabled voice recognition system, reports Expresscomputeronline.
The Yes touch banking services, enabled by Cisco technologies, will see the integration of voice, IVR, e-mail and chat channels.
Yes Bank customers will now be able to access their accounts via the touch phone banking services that will support all their business-related queries and transactions.
Huntington gets moving
Huntington Bancshares has rolled out a system that lets customers bank on the move, reports Bizjournals.
The mobile banking initiative allows customers to check balances, review transactions and pay bills using a cellphone or personal digital assistant.
The decision by Huntington is a sign the industry has begun to wholeheartedly pursue a technology that could pay dividends as its capabilities expand.
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