Fujitsu is investing EUR345 million over the next three years in its Global Delivery business, in a move it says aims to deliver innovative ICT services and solutions to market.
In April, Fujitsu created a new Global Delivery organisation, led by EVP Hidenori Furuta, which supports a workforce of more than 60 000 service professionals. Prior to this, Fujitsu allowed different regions to develop different methodologies and tools, which it said made it difficult for the company to act as a global business.
The Global Delivery business aims to globally standardise its service delivery offerings, and in conjunction, the tech giant is investing in innovation, in the form of value-added ICT services and solutions it sees as key enablers for its customers to achieve their own business goals more quickly and effectively. It also says innovation can be a "significant differentiator in an increasingly commoditised global services market".
Furuta says the investment is focusing on making Fujitsu the top choice for those wanting to transform their businesses.
He explains Fujitsu's approach is services-focused, and centred on the cornerstones of quality, collaboration and a dedication to understanding and serving its customers' needs. Ultimately, the company wants to help customers not merely adapt, but thrive as they begin an era of digital transformation.
"Creating new value-added ICT services and innovative solutions by leveraging the service-led culture fostered in Japan, based on deep customer intimacy and jointly agreed outcomes. Fujitsu is also investing in its workforce, fostering global talent to achieve business growth."
Furuta says Fujitsu's Global Delivery business targets companies that either plan to start or quicken their personal globalisation journeys. He adds that since its inception in April, Global Delivery has enjoyed some significant successes and wins.
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