The international Computerworld Honours Programme has recognised Johannesburg-based MIP Holdings as a world innovator for its risk-based billing model for IT services.
Richard Firth, MIP Holdings CEO, is to accept the award at an event at the Los Angeles City Hall this weekend.
"This is good news for the global IT industry because it forces all parties to act in the best interest of the customer," says Firth. "The model enables IT providers to be in partnership with each client, which means if the customer succeeds, the provider makes money, and if not, the provider shares the pain.
"In the past, customers have tended to be caught in a trap of financial commitments to their IT suppliers," observes Firth. "Rarely has there been any commitment to guaranteed delivery, reliability, availability and service from the vendor."
The Computerworld Honours Programme catalogues examples of how IT has been used to benefit society, collecting 4 000 case studies from 35 countries in the past 14 years. MIP Holdings has been included in that archive, which is designed as a research tool for companies of all sizes to help address the challenges they face.
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