ITR Technology unveils ManageEngine ultra-fast Web client Fluidic

Pretoria, 03 Jun 2014

ManageEngine, the real-time IT management company, today announced the general availability of the Fluidic, the new Web client for its network and data centre infrastructure management (DCIM) software, OpManager. The new Web client is built on APIs and the JavaScript model-view-controller (MVC) platform called Ember.js to help admins get their jobs done faster. The Fluidic also includes several enhancements, such as a social wall for IT to simplify collaboration with colleagues using OpManager.

"Productivity in IT is decided by the IT management solution and the communication platform used by the IT team. The Web client of legacy IT management solutions not only offers a poor user experience, but is also extremely slow. Even fixing a simple problem is unproductive and time-consuming as the IT admin has to navigate across multiple pages and co-ordinate with various teams," said Sybrand Strauss, Technical Manager for ITR Technology.

"iPhones and iPads have raised the user experience to great heights," said Dev Anand, director of product management at ManageEngine. "As a result, users everywhere have grown intolerant of inferior, inefficient design and get easily irritated when an action takes more than a few seconds or requires multiple clicks to complete. That's why we gave OpManager a new user interface called the Fluidic. It's ultra-fast and extremely productive."

Improving IT productivity

With OpManager's Fluidic Web client, IT admins and data centre admins can navigate across various performance dashboards, monitors, graphs and reports in just a few milliseconds. The Fluidic, combined with social IT for real-time collaboration among IT folks, improves IT productivity of large enterprises and data centres.

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The core of the new Web client design is the API. OpManager now offers all the APIs required to interact with it via any interface, including iPhone, iPad and Web. "We have moved away from the server-side MVC design and adopted the JavaScript-based client-side MVC platform Ember.js and handlebar.js for our new interface," added Anand. To learn more, see the video at http://www.manageengine.com/network-monitoring/fluidic.html.

"Today, enterprises handle 10 times more alarms than they did a decade ago. A 10-member IT team could save millions of rands over five years if the user interface for their IT management solution was 25% faster. The faster UI would also let them complete their work 25% faster, so a task that would typically take eight hours would be completed two hours earlier using the faster UI," concluded Sybrand Strauss.

In addition to the Fluidic UI and social wall for IT, OpManager 11.3 enhancements include a custom report builder, a heat map widget with live health status of devices, multi-colour graphs built on rickshaw.js, HTML5-based workflow, rack and floor builders, QR codes for asset tracking built on qrcode.js, and support for keyboard shortcuts built on keboard.js.

Pricing and availability

OpManager 11.3 with the Fluidic Web client is immediately available for download at http://www.manageengine.com/network-monitoring/download.html. Existing OpManager customers can apply the service pack and update to the latest version.

For more information on OpManager 11.3 with the Fluidic Web client, please visit www.itrtech.co.za or contact Lauren or Sybrand at ITR Technology (+27) 12 665 5551.

OpManager

ManageEngine OpManager is a network management platform that helps large enterprises, service providers and SMEs manage their data centres and IT infrastructure efficiently and cost-effectively. Automated workflows, intelligent alerting engines, configurable discovery rules, and extendable templates enable IT teams to set up a 24x7 monitoring system within hours of installation. Do-it-yourself plug-ins extend the scope of management to include network change and configuration management and IP address management, as well as monitoring of networks, applications, databases, virtualisation and NetFlow-based bandwidth. For more information on ManageEngine OpManager, please visit http://www.manageengine.com/opmanager/.

ITR Technology

ITR Technology has been the sub-Saharan African partner to Zoho Corporation for a number of years, providing resellers and end-users local access to the ManageEngine enterprise management solutions. ITR has successfully built a strong reseller and end-user base through cost-effective solutions and management applications. Apart from ManageEngine, ITR Technology is also the distributor of Prism Suite, Empirum Pro from Matrix42 and EgoSecure Endpoint Security. For more information, please e-mail lauren@itrtech.co.za, call (+27) 12 665 5551 or visit www.itrtech.co.za.

ManageEngine

ManageEngine delivers the real-time IT management tools that empower an IT team to meet an organisation's need for real-time services and support. Worldwide, more than 90 000 established and emerging customers - including more than 60% of the Fortune 500 - rely on ManageEngine products to ensure the optimal performance of their critical IT infrastructure, including networks, servers, applications, desktops and more. Another 300 000-plus admins optimise their IT using the free editions of ManageEngine products. ManageEngine is a division of Zoho Corporation with offices worldwide, including the United States, United Kingdom, India, Japan and China. For more information, please visit http://buzz.manageengine.com/.

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