Subscribers to the recently defunct Megawan broadband wireless Internet connectivity service will be buoyed by the news that normal service should resume under the name Mwan Central after new investors stepped in.
In a letter sent to subscribers at the end of August, Mwan Central`s investors said they believed the underlying problems which brought about the demise of Megawan could be solved by remaining customer-focused.
The company intends to protect its paying subscriber base from a possible reoccurrence of any of the factors that brought about the failure of Megawan by "right-sizing" its staff complement and implementing strict connection, bandwidth and credit control measures.
When contacted for more information, a spokesman for Mwan Central said: "We cannot comment on anything at the moment as there is nothing concrete to speak of, it`s all still up in the air. Everything is still subject to legal issues and lawyers` meetings, although we hope to have these resolved within a couple of days."
The letter to subscribers stated that Megawan was unable to fulfil its service obligations to customers and as such, none of its existing contracts could be honoured.
However, the new company would provide services and connectivity to subscribers who were up to date with past subscriptions to Megawan, providing they indicated their willingness to enter into a new service contract with Mwan.
The letter said service to subscribers not fully up to date would be terminated, although those who wished to continue with the service would be required to enter into a new contract - at an increased rate - which would be negotiated on merit.
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