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ManageEngine upgrades network performance management software

The company adds over 70 performance monitors for VMware infrastructure, introduces automated network mapping.

Johannesburg, 11 Aug 2010

ManageEngine, makers of a globally renowned suite of cost-effective network, systems, applications and security management software solutions, today announced a significant upgrade to the company's flagship network management software, ManageEngine OpManager, designed to help IT administrators easily monitor and manage dynamic, virtual enterprise IT environments.

The new capabilities in OpManager are designed to address the IT management challenges presented by the widespread use of virtualisation in today's enterprise networks.

ManageEngine OpManager now leverages native VMware Application Programming Interfaces (APIs) to discover, map, monitor and report on VMware host servers and guest instances, even supporting VMotion movement of virtual instances between physical servers. Details of the entire virtualised infrastructure are made immediately accessible from the OpManager dashboard and summarised in views, such as "Top VMs", "Top Hosts", "All Devices" and "Alarms", highlighting problem servers that require attention.

OpManager now also provides in-depth performance information through the use of more than 70 deep VMware monitors, with all data collected being stored and available in any one of the many out-of-the-box reports.

Additionally, OpManager now also automatically generates network maps that show Layer 2 and Layer 3 device connectivity, along with device and interface availability details. Once administrators provide the seed device and select the preferred frequency, auto-mapping begins, with results also exportable to Microsoft Visio. The maps faithfully reproduce the topology, status and health of the network, enabling administrators to quickly drill down on pain points to begin troubleshooting.

"With the new ability within OpManager to monitor our VMware ESXi hosts, we now have a quick portal to check in on our virtual machines/hosts and our physical servers as well, from one simple interface," said Ryon Brubaker, Information Systems Manager at Kemba Credit Union. "To be able to glance at the CPU/Memory/Disk usage etc saves time, and the fact that we can create e-mail alerts helps us maintain continuous service. With this latest feature and other products such as ServiceDesk Plus and Desktop Central, ManageEngine has provided us with all the tools we need to properly administer the computer (software/hardware) infrastructure of our credit union."

"Virtualisation has enabled quick provisioning of servers, application consolidation, automatic movement of virtual servers between physical servers based on resource utilisation, and many other powerful capabilities," said Abri van Tonder, Managing Director of ITR Technology. "The network is getting all the more dynamic and the new VMware API integration and automatic layer 2/3 mapping ensures that OpManager always presents the most up-to-date picture of the network," he added.

Key feature additions found in the new version of OpManager include:

* Agentless discovery and monitoring of VMware infrastructure leveraging VMware APIs
* Support for ESX4.0, ESX4i, ESX 3.5, ESX 3.5i
* Out-of-the-box reports and monitors for over 70 deep VMware performance monitors such as CPU Wait/Ready, Memory Balloon/Shared/Swapped/Overhead, Disk Read Speed/Write Speed/Read requests/Write requests/Bus Resets and Network Usage parameters
* Layer 2 and Layer 3 infrastructure mapping
* Automated, scheduled network mapping
* Support for external mail servers (SSL support)
* Twelve new widgets on availability and utilisation (for Windows services, MS SQL services, Active Directory Services, MS Exchange services and processes)
* Ten new device templates

OpManager, used by over 8500 businesses worldwide, is the flagship network management software from ManageEngine. The 42 MB (Windows installation) software has a built-in database and Web server, and delivers out-of-the-box availability and performance monitoring across any IT environment. Apart from advanced capabilities such as virtualization management, in-depth network traffic analysis, network change and configuration management, VoIP monitoring and WAN Round Trip Time monitoring, OpManager also integrates with other solutions, such as ServiceDesk Plus, Applications Manager and Firewall Analyzer from the ManageEngine suite.

Pricing and availability

ManageEngine OpManager is available as a downloadable file for both Windows and Linux platforms. For more information, please visit www.manageengine.com/opmanager. Pricing is available from ITR Technology: presales@itrtech.co.za.

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ITR Technology

ITR Technology has been the sub-Sahara African partner to ZOHO Corporation for a number of years, providing resellers and end-users local access to the Manage Engine Enterprise Management Solutions. ITR has successfully built a strong reseller and end-user base through cost-effective solutions and management applications. Apart from Manage Engine, ITR Technology is also the Distributor of: DameWare Remote Control, Prism Suite, esXpress as a VMware backup solution, Empirum Pro from Matrix42 and ActiveXperts. For more information, please visit: http://www.itrtech.co.za.

ManageEngine

ManageEngine is the leading provider of low-cost enterprise IT management software and the only one making the 90-10 promise - to provide 90% of the capabilities offered by the 'Big 4' at just 10% of the price. The ManageEngine suite offers enterprise IT management solutions, including Network Management, HelpDesk & ITIL, Bandwidth Monitoring, Application Management, Desktop Management, Security Management, Password Management, Active Directory reporting, and a Managed Services platform. ManageEngine products are easy to install, set up and use and offer extensive support, consultation, and training. More than 40 000 organisations from different verticals, industries, and sizes use ManageEngine to take care of their IT management needs cost-effectively. ManageEngine is a division of ZOHO Corporation. For more information, please visit http://www.manageengine.com.

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