Micromuse, a provider of ultra-scalable, real-time business and service assurance software, was selected for IBM`s Independent Software Vendors (ISV) Advantage for Industries Initiative, which is designed to provide leading ISVs with technical and marketing support to help meet the industry-specific needs of customers worldwide.
Micromuse`s relationship with IBM targets Communications Industry organisations including carriers, network service providers, managed service providers and network equipment providers.
"We are pleased that Micromuse has joined ISV Advantage and is committed to IBM as a partner of choice," says Buell Duncan, general manager, ISV and Developer Relations, IBM. "IBM recognises the value Micromuse brings to the communications sector, and we are dedicated to working together to develop open solutions that best serve our business customers."
The ISV Advantage for Industries Programme allows IBM to provide complete industry-specific, end-to-end solutions consisting of the "best in class" applications, which are used to form reference architectures based on IBM hardware, software, services and solutions. Within these reference architectures, the integration points for the applications are established and pre-certified by both IBM and its premier partners.
"It is a great distinction to be selected by IBM as a partner in their ISV Advantage for Industries Initiative," says Erick Jorgensen, Micromuse Continent Director - Africa. "Our complementary architectures provide a comprehensive solution to help customers meet evolving business requirements in the areas of network and service management. We look forward to leveraging our combined strength to provide more intelligent and competitive IBM-enabled solutions for OSS/BSS and Next Generation Networks and reach new customers."
Micromuse`s Netcool solutions, which include Business Service Management, Service Quality Management, Security Management, and Advanced Correlation and Diagnosis, provide IT operations teams with meaningful information about the state of their infrastructure and business. Organisations using Netcool are able to achieve maximum operational efficiency, revenue generation and competitive advantage by managing their business and IT operations end-to-end via a single console. Currently, more than 1 700 customers worldwide, including British Telecom, Verizon, NTT, the Pentagon, the US Navy and Citigroup, depend on the Netcool suite for efficient IT operations and around-the-clock application and service assurance. The Netcool suite`s renowned features such as scalability, breadth of coverage, adaptability, and rapid deployment have earned it recognition as the de facto standard in real-time fault management solutions.
As part of IBM`s ISV Advantage for Industries Initiative, Micromuse is able to leverage IBM`s reach into the service provider and enterprise markets, enabling Micromuse to expand more rapidly and more effectively than is possible with proprietary platforms in these key segments.
Already the top 20 telecommunications providers in the world each rely on Netcool solutions for service assurance and network management. As carriers, MSPs and large enterprises around the globe move to next-generation networks and associated services such as IP telephony, security management and wireless, Micromuse is positioned to provide massively scalable IBM-enabled solutions.
The ISV Advantage for Industries programme provides extended benefits for select global industry ISVs adopting IBM`s on-demand solutions and committing to go to market with IBM for a majority of their business. Built on the success of IBM`s ISV Advantage for SMB programme, ISV Advantage for Industries provides a growth path for ISVs who want a deeper relationship with IBM.
As in ISV Advantage for SMB, ISV Advantage for Industries members will make tangible technology commitments to specific IBM middleware and hardware platforms to support IBM`s on-demand strategy. Micromuse will also work closely with IBM to expand its visibility in target vertical industries through various co-marketing and sales activities.
For more information, visit http://www.ibm.com/isv.
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Micromuse Inc (Nasdaq: MUSE) is the leading provider of ultra-scalable, real-time business and service assurance software solutions. The Netcool software suite provides organisations with the assurance that their IT systems are supporting and driving profits 24 hours a day. Unlike traditional infrastructure management systems, Netcool solutions provide real-time end-to-end visibility and accurate troubleshooting from a business perspective. Such business intelligence allows organisations to respond to problems quickly, streamline workflow processes and improve business uptime. Micromuse customers include BT, Cable & Wireless, Deutsche Telekom, EarthLink, ITC^DeltaCom, JP Morgan Chase, MCI, T-Mobile and Verizon.
Headquarters are located at 139 Townsend Street, San Francisco, California 94107; (415) 538-9090. The Web site is at www.micromuse.com.
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