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Micromuse to showcase innovative customer use of next-generation agent technology for operations management

By Micromuse
Johannesburg, 08 Jan 2004

Micromuse Inc, the leading provider of business and assurance , will present the latest in a series of live Industry Expert Webinars on Tuesday, 2 December at 4pm GMT, 11am EST.

This informational event will focus on solutions for helping organisations maximise visibility, availability, and the operations efficiency of systems and applications via next-generation `all-in-one` agent technology.

Titled "Next-Generation Agent Technology: Your Foundation for Service and Business Assurance", attendees of this Webinar will hear from infrastructure management specialists, including Tri Phan, NMS Chief Architect at Connexion by Boeing, and Christian Mack, Managing Partner, GenerationE, as they present case studies that expound the value of Netcool Next-Generation agent technology to help drive down costs and centralise agent management.

To register for the event, please click here: http://www.micromuse.com/events/webinars/

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Micromuse

Micromuse Inc (Nasdaq: MUSE) is the leading provider of business and service assurance software solutions. The Netcool software solution provides organizations with the assurance that their IT systems are supporting and driving profits 24 hours a day. Unlike traditional infrastructure management systems, Netcool solutions provide real-time end-to-end visibility and accurate troubleshooting from a business perspective. Such business intelligence allows organisations to respond to problems quickly, streamline workflow processes and improve business uptime.

Micromuse customers include AT&T, BT, Cable & Wireless, Charles Schwab, Deutsche Telekom, Digex, EarthLink, GE Appliances, ITC^DeltaCom, JP Morgan Chase, T-Mobile and Verizon. Headquarters are located at 139 Townsend Street, San Francisco, California, 94107. Tel: (415) 538 9090. The Web site is at www.micromuse.com.