Microsoft aims to 'Elevate America'
Microsoft has started a job training effort aimed at giving technical skills to as many as two million Americans over the next three years, reports CNet.
The software developer is offering free certification and other technical training starting with the Washington state. The second component of Elevate America is a Web site designed to help people with the basics such as creating a resume and sending an e-mail.
"Millions of individuals don't have the technology skills needed in today's economy. Through Elevate America, we want to help workers get the skills they need to succeed," says Microsoft's vice-president for corporate affairs, Pamela Passman.
New York taxes distance learning
A New York agency now contends that a distance education course is subject to state sales tax, says Inside Higher Ed.
The New York State Department of Taxation and Finance's January ruling has potentially far-reaching implications, given the state's role as a trendsetter for other states.
The department asserts that an e-course offered by SkillSoft, a New Hampshire-based company, should be subject to sales tax as 'software' purchased by the student.
Direct Interactions leverages Wetpaint technology
Direct Interactions, a provider of outsourced contact centre solutions, has implemented Wetpaint social publishing technology to aid its agents' training, monitoring, and quality assurance, states PR.com.
Wetpaint hosts these training Web sites, providing an easy-to-use interface allowing all users to contribute to the site's content.
It will also help Direct Interactions' agents with disabilities, who find working from home an attractive career option. Through the use of Wetpaint technology, the company can provide online training solutions to support its distributed workforce, it said in a statement.
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