
MS claims 90m Windows7 sold
Microsoft claims it had sold 90 million copies of Windows 7 since it hit manufacturers in July 2009, reports The Register.
Speaking at a Morgan Stanley-sponsored tech, media and telecoms conference this week, Microsoft's CFO Peter Klein said the vendor had seen bumper sales of its current operating system to date.
Gartner says the Windows 7 release had not created additional PC demand, but that it had been a good "market tool".
IT-retail course improves service
An initiative could pave the way to raising service standards for IT retailers, against which consumers regularly lodge complaints, reports Asia One.
Software giant Microsoft, the Singapore Institute of Retail Studies, and the Singapore Workforce Development Agency have a training course for IT-retail staff, with a focus on addressing customer needs.
The Singapore Institute of Retail Studies designed it to improve sales officers' knowledge of Microsoft products and services, as well as to improve their soft skills to better communicate with and advise customers on products.
Slow loading undermines e-business
According to a survey of over 2 000 UK consumers by Hostway and Zeus Technology, the average British online shopper spends, on average, two and a half days each year waiting for Web pages to load, says Biz Report.
This sluggish service means that, as well as wasting Internet users' time, online retailers are losing out on almost $8.5 billion in revenues as disgruntled shoppers abandon their online transactions.
Online shoppers in the UK abandoned 5.5 online transactions per person over the past 12 months and most (46%) blamed slow loading pages. Partly to blame is the increase in multi-media being employed in site design.
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