IT Management Symposium Africa 2012
The IT Management Symposium Africa - presented by CA Southern Africa and its partners, in collaboration with ITWeb - provides an update on global IT trends, strategies and technologies. Click here for more information.
Back when IT was the 'plumbing' of the business, traditional application monitoring was enough. But in a dramatically changing new environment, a fresh model for application monitoring becomes critically important.
This is according to CA's solution strategist, Jaco Greyling, who says monitoring application performance in individual layers is no longer enough.
“Now that IT is a revenue generator for business, the end-user experience must be second to none. So now you need a 360-degree view of the application tiers, hardware and end-user experience.”
Greyling says, thanks to business going online and to mobile devices, applications have become more complex and varied.
“This changes the dynamics of application performance management,” he says. “And to further complicate matters, there is increasing complexity in the environments and the applications we support. It's not like in the old days where everything was done on the mainframe or the client-server environment.
Greyling says just looking at the performance of a singular construct is not good enough anymore.
“Applications are composite in nature. And importantly, you need to look at the end-user experience to put context to each of those monitoring initiatives and layers. You need to know not just that server A is showing poor performance, but also how this impacts on the transaction and the end-user. You must also have deep dive capabilities to extract detailed information about why it is slow to respond.”
Effective application performance management should now include end-user experience monitoring, application runtime architecture discovery and modelling, user-defined transaction profiling, application component deep dive monitoring with analytics, and alerting capabilities, says Greyling.
Greyling will address the upcoming CA IT Management Symposium Africa on the topic “Faster time to market for critical business services”. At the event, delegates will get an in-depth look at CA's APM, which delivers a single view of the performance of all applications and infrastructure, as well as the transaction path through various systems and the ultimate transaction performance and user experience.
Delegates will also see, for the first time in SA, how CA LISA, acquired earlier this year, maximises the abilities of CA APM to deliver a service virtualisation experience that replicates the behaviour of constraint systems in a virtualised environment.
For more information about this event, scheduled for 4 September, click here.
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