Network Support Services (NSS) says many organisations do not really understand the way they work. To that end, NSS Consulting has launched a new business simulation programme to give employees a hands-on opportunity to understand the workings of the business processes of which they are part.
The three-day programme does not lecture or attempt to explain anything to participants, but through a game-style format provides a first-hand experience of problems or challenges in running a business.
The programme provides an interactive opportunity for acquiring awareness roles within any business process, hence the name: Service Awareness through Interactive Learning (Sail). Each participant is given the chance to walk in someone else`s shoes by being given a role in which they become actively involved in managing important business elements such as exports, logistics and supplies.
The facilitator-led evaluation and analysis component of the programme also enables participants to find solutions to problems and experience how strategy becomes reality.
"Sail allows personnel across the board to understand that interrelationships and inter-dependencies are essential in running a successful company," says NSS Consulting director Lynda Odendaal. "Sail takes into account that evaluation and transformation involve most employees and not just senior executives."
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