Outsourcing lessons apply to cloud

Businesses intending to adopt cloud computing solutions can apply lessons previously learned from outsourcing, says Qas-Experian.com.

This is the view of Diptarup Chakraborti, a principal research analyst at Gartner, who told Information Week he thinks the service is maturing, with vendors now addressing issues such as data ownership, backup and synchronisation.

But he added that concerns about being stuck with the same provider are a worry for a growing number of companies.

If P&C Insurance, a property and casualty insurance company, has signed a five-year IT services agreement with professional services provider Tieto, reports Insurance Business Review.

The contract includes operations management services for If's IT systems in the Nordic countries.

According to Tieto, the total value of the contract is approximately 160 million euro and the delivery will be made in co-operation with Atea, which will contribute as a subcontractor on client services in end-user services.

DavCo Restaurants, one of the world's largest Wendy's franchisees, has selected API Outsourcing to provide AP Workflow Services, writes QSR Magazine.

These Web-based services fully automate and streamline the accounts payable process, including invoice capture, duplicate checking, processing, electronic routing for approval, accrual reporting, payment services, and electronic image archive.

DavCo expects the outsourced accounts payable services to result in lower overall costs with improved speed, reduced errors, enhanced control, improved cash flow management, and greater invoice visibility.