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Retailers lack business intelligence

By Warwick Ashford, ITWeb London correspondent
Johannesburg, 08 Aug 2006

Retailers lack business intelligence

Retailers are showing signs of intelligence, but many are only in the early stages of implementing () systems and periodic review still overshadows ad-hoc reporting, shows research by the Aberdeen Group.

Destination CRM says the research report shows 76% of retailers use or have plans to use BI within their organisations within the next couple of years, but only 21% have had enterprise wide BI systems for at least two years.

The report says most retailers have siloed data and have largely missed opportunities to make better decisions by viewing data on an ad-hoc basis, rather than at regularly scheduled intervals.

BI strains IT resources

Expanded access to BI tools to more users within companies is placing new demands on IT resources, says Computerworld.

According to the report, company IT departments are increasingly looking to do the kind of performance and usage monitoring usually confined to transactional systems.

BI software is no longer used to do historical reporting for a handful of power users, making the dependability of servers more important for IT departments than in the past.

SAS optimises for Montecito

SAS has announced the SAS Enterprise Intelligence Platform has been optimised to support the new dual-core Intel Itanium 2 processors, formerly codenamed Montecito.

SAS says the dual-core Intel Itanium 2 processors were designed to handle the compute-intensiveness of business analytics.

According to the company, SAS customers using Intel Itanium 2 processors can now take full advantage of 64-bit business analytic applications, such as data mining.

Oracle expects BI growth

BI is one of five likely growth areas Oracle has identified for the coming year, reports ARN Net.

The four other areas are: security, content management, grid computing and enterprise search, according to Chuck Rozwat, executive VP of database server technology at Oracle.

In BI and data warehousing, Oracle is continuing to add analytics capabilities to its software that it obtained through the purchase of customer relationship management company Siebel.

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