Micromuse Inc, the leading provider of business and service assurance software, will sponsor a TeleManagement Forum (TM Forum) live industry expert Webinar on Wednesday, 17 December at 11am EST, 4pm GMT.
Titled "Towards the Lean Operator: A Step-by-Step Approach", attendees of this Webinar will learn how telecommunications providers can use new generation operations software and systems (NGOSS) to streamline and automate operational processes.
In today`s insecure telecom market, service providers must learn how to become lean operators by implementing flexible network systems and agile business processes. Such modifications will allow them to better respond to further industry changes and market opportunities, while reducing operational expenses and increasing revenue.
Keith Willetts, Founder and Chairman of the TM Forum, will explain why "lean operations" are critical to telecom operator survival and how the TM Forum`s NGOSS framework can be applied to make the transformation to a lean operator happen. Richard Lowe, Senior Vice-President for Sales and Business Operations EMEA at Micromuse, will join Willetts in a discussion on how Telecom Italia is achieving lean operations through its integrated end-to-end OSS developments.
The TM Forum is an independent global association responsible for providing leadership, strategic guidance, and practical solutions to improve the management and operation of information and communications services.
To register for the event, please click here.
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Micromuse Inc (Nasdaq: MUSE) is the leading provider of business and service assurance software solutions. The Netcool software solution provides organisations with the assurance that their IT systems are supporting and driving profits 24 hours a day.
Unlike traditional infrastructure management systems, Netcool solutions provide real-time end-to-end visibility and accurate troubleshooting from a business perspective. Such business intelligence allows organisations to respond to problems quickly, streamline workflow processes and improve business uptime.
Micromuse customers include AT&T, BT, Cable & Wireless, Charles Schwab, Deutsche Telekom, Digex, EarthLink, GE Appliances, ITC^DeltaCom, JP Morgan Chase, T-Mobile and Verizon. Headquarters are located at 139 Townsend Street, San Francisco, California, 94107. Tel: (415) 538 9090. The Web site is at www.micromuse.com.