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Time to integrate IT management

By Kaunda Chama, ITWeb features editor
Johannesburg, 12 Oct 2005

IT management maturity is not as advanced as that of processes such as human resources, even though IT is depended upon for most daily operations, says Philippe Llorens, Compuware VP for southern Europe.

Although many software solution vendors have developed point solutions, the time has come to provide end-user companies an integrated view of their information systems, he says.

"The seeds of an integrated IT management system have already been planted," Llorens says. "Forrester predicts that the first complete solutions are only 24 to 36 months away. As such, they are worthy of management attention today - for their immediate benefits and for what is about to come."

That was the rationale behind Compuware`s recent acquisition of Canadian company Change Point, which brought with it expertise in the development of solutions that better integrate business and IT processes, he says.

Integrated IT management (IIM) can help reduce IT budgets by as much as 30% while realising value increases of 10% to 15% in the first year, according to research firm Forrester.

Llorens is confident that IIM will continue to gain more acceptance in the global market due to legislative and other business requirements.

"IIM is based on three major building blocks: project portfolio management, application portfolio management and enterprise infrastructure management. Although all of these have point solutions available, consolidating information from all of them and using the to create an integrated data repository with graphs and score cards will allow decision-makers to have easy access to consolidated information on their IT systems."

All companies are unique, Llorens says, therefore the savings associated with implementing an IIM solution will differ. An audit tool is in development, however, which will determine a company`s potential savings if it implements such a solution, he adds.

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