Workshare unveils open architecture

Workshare announced WorkshareOpen, a platform that allows independent software vendors (ISVs), system integrators, value-added resellers (VARs) and enterprise IT departments to easily integrate Workshare's comparison technology with other business solutions, reports Itreselleronline.

The company also announced its first three technology OEM partners, Upside Software, QUMAS, and Cryptzone; and two integration partners, Softlinx and Gimmal, that will use WorkshareOpen to leverage Workshare's functionality within their applications.

At the core of the WorkshareOpen platform is Workshare's DeltaView Engine, which compares documents, analyses their contents, discovers sensitive information, suggests or enforces appropriate remediation, and provides an audit trail to help enforce corporate policies.

ManageSoft, a provider of desktop to data centre software asset management solutions, will demonstrate OpenWorld at Oracle OpenWorld, reports Marketwatch.

On show will be the Oracle licence management capabilities of its Enterprise Compliance Manager (ECM) product line.

ECM data centre allows enterprises to automatically discover Oracle database instances throughout their environment.

Convergys has been awarded a contract for its customer management solutions by the Pension Benefit Guaranty Corporation (PBGC), reports Marketwatch.

Convergys will provide customer service in English and Spanish for participants whose benefits are held by PBGC and will be required to manage the contact centre operations, catalogue its operating procedures, and provide ongoing consulting on customer management solutions.

The new five-year contract is Convergys' first since being selected as a preferred contact centre solutions provider by the US General Services Administration earlier this year.