IT is still immature and glitch-prone, but eventually it will be an industry like any other. But before we despair of ultimately having to mix it with retail and resources - this was meant as good news.

Delegation is a critical tool in every successful manager`s arsenal. However, there are issues so critical they can never be delegated or fobbed off on a subordinate. One of these is the responsibility for performance.

When you buy a software licence, are you purchasing the right to use intellectual property or are you just making a significant investment in a plastic CD?

There`s nothing like the threat of the extinction of your species to give you an early morning adrenalin rush.

I disagree with most people on one issue. In my view, evil is nowhere near as rampant as they think. Most of us, writers of damaging viruses included, operate with the best of intentions.

It may appear as though ICASA derailed the SNO process last week, but the minister has the power to get it back on track. The ball is now in her court, but will she do what needs to be done?

It`s astonishing how the apathetic generation of computer literate youth can be goaded into action by perceived technological injustices.

Vodacom`s Mozambique announcement and the SNO news stole most of the ICT headlines last week.

Tech-Ed 2003, held in the transcendental calm of the Lost City, gave pause to consider the unthinkable - life beyond IT. One thing is sure - Microsoft, which helped to re-define cool, will be around for a long time.

The telecoms regulator is due to make its recommendation to the minister tomorrow regarding which - if either - consortium will be awarded the second national operator (SNO) licence. We wait with bated breath.

Modern hotels are founded on the combined principles of service excellence and technological innovation. But will a visiting journalist find her every need catered to, or be roasted in her room by a malevolent glitch in the air-conditioning?

Last week saw full-year losses from AST and Motswedi`s acquisition of JMR Software.

Technology used to be the sole preserve of the sort of eccentric that aims for Nirvana through the use of ASCII. But as this field grows in popularity, that legacy is tarnished forever.