Articles about retailers

Web3 and blockchain create backbone of customer loyalty

Web3 tokenises economic activity, so that value is transferred instantly and securely without relying on the flow of cash between bank accounts.

Retailers, no matter where in SA, need rapid on-site IT support

Retailers need robust, reliable IT environments that can support them end-to-end, says Nkgwete IT Solutions CEO Siddika Osman.

Tactile Technologies' retail package offers retailers up to nine years' peace of mind

When choosing either a three-, five- or seven-year warranty, Tactile Technologies will ensure it has spare parts to support the fleet for a further two years, so retailers don't have to buy new units.

Revolutionising retail

Data can provide a variety of 'golden nuggets' that will allow retailers to stay ahead of customer demands – and competitors, says Nicole Adriaans, business executive: Data & Analytics at iOCO.

Data: A pot of gold for retailers

Retail data is the best there is, but are retailers truly seizing this great opportunity not only to revitalise their own operations, but to open new revenue streams?

Getting there: Key success factors for retailers

Using data analytics to become truly customer-centric is now within reach for retailers, but they need to adopt a focused approach with a clear plan − or risk failure.

Hybrid retail model spells opportunity for brick-and-mortar stores

As the world struggles back to something like normality, retailers need to look at the role of brick-and-mortar in an increasingly omni-channel world.

Tech helps retailers overcome supply chain challenges

Retailers face headwinds in 2022 on many fronts, with disturbed supply chains and their impact on customers only one such issue.

Fostering customer loyalty this holiday season

Sixty-one percent of consumers globally are joining loyalty programmes to get discounts for their holiday shopping.

Shopping rewards to retain loyal customers

Arch Retail Systems, a supplier of integrated retail management solutions in Southern Africa, offers a loyalty solution, integrated with Arch Retail (in-store solution).

Retailers must provide safe shopping experience for Black Friday

Retailers must take an active role to protect consumers and maintain their reputation so the e-commerce space continues to grow, says Altron Systems Integration.

Lockdown leads to long-term retail trend changes

As people embrace technology more than ever before to support all aspects and consequences of isolation, there are bound to be new buying behaviours.