However, the bank will keep a close eye on costs as top-line growth continues to be under pressure.
The contact centre solution, implemented by Atio, provides support as the bank shifts its customer contact centre in-house.
In this World Wide Wrap: Xerox takes on IT services, Airtel to start mobile payments, and mobile providers should prioritise e-billing.
In this World Wide Wrap: Uncertainty surrounds JP Morgan outage, integrated mobile banking platform released, and no online banking on holy days.
NSFAS fintech partners to challenge contract cancellations
In this week's tech news roundup, Fintech partners contracted to disburse monthly allowances to NSFAS-funded tertiary students have challenged the allegations levelled against them, saying they are considering legal action. eZaga and Tenet Technology have denied the allegations made against them and claim to not have received the full report in which these were made Stay informed and engaged with our comprehensive coverage of these stories and more on our website, www.itweb.co.za and social media platforms. Discover the latest advancements shaping the future of technology by ITWeb. #newsvideo #sita #nsfas https://www.itweb.co.za/content/DZQ58MV8yPAvzXy2 https://www.itweb.co.za/content/rxP3jqBEax8MA2ye https://www.itweb.co.za/content/xnklOvz1dnYq4Ymz https://www.itweb.co.za/content/dgp45vaBPVJ7X9l8 https://www.itweb.co.za/content/P3gQ2qGAPrg7nRD1
The financial giant looks to Expand Networks' WAN optimisation for a cost-effective solution.
The $233 million purchase of KSNet is expected to immediately add value in the 2011 financial year, says Net1.
In this World Wide Wrap: Islamic bank strengthens HR practice, Acumen delivers employee management, and project fixes payroll giving challenges.
Huawei Cloud drives African FinTech innovation
Mark Wang, Solution Architect at Huawei Cloud Southern Africa, spoke to ITWeb about Huawei being a strategic partner in the banking sector. He also addressed challenges for banks in SA and potential growth in the payment ecosystem for customers. #huaweicloud #fintech #digitalbanking
The company has hit the magical R1 billion market capitalisation mark.
The company is in talks to buy out another entity after consolidating its acquisition of ITS Holdings.
In this World Wide Wrap: Survey brings global risk insight, IBM simplifies security and compliance, and SAS grows India market share.
The future of banking in Africa
MTN and Huawei, in partnership with Brainstorm magazine, held an executive roundtable on 11 May for industry insiders from the financial sector to discuss emerging technologies and digitisation in the banking space. #mtn #huawei #fintech
In this World Wide Wrap: Kenyan consortium hosts mobile app lab, Kenya to roll out mobile banking, and Malawi plans $125m network.
Collecting the R50 sent to me via Vodacom's M-Pesa mobile money service, at a Nedbank branch, included a surprise song and dance routine.
In this World Wide Wrap: China to surpass US credit card market, Netherlands rolls out mobile payment, and eBillingHub and LT Online partner.