The division will be responsible for finding, training and supplying Pastel skills for business partners and customers.
Canalys research shows Avaya is the number one provider of communications solutions for SMEs in North America and Europe.
Its Europe, Middle East and Africa service and support function has been restructured.
As ERP systems include more features that used to cost money as separate add-ons, it will increase the pressure on both them and their partners to grow. Some will not survive.
Consolidation among the big ERP vendors might concern some users but they should first get more value out of what they already have.
In this World Wide Wrap: Survey highlights BPM flaws, Colosa unveils open source solution, and Home Group selects PNMsoft.
For mid-market companies to achieve value from technology investments, they must manage them in the way that large enterprises do, says Sandy Purbrick, regional GM at Business Connexion.
The women selected for the Maxum Empowerment programme believe SA's IT industry is on its way up.
Innovation Hub resident Periseo has developed the Compact Passenger Counter, which claims a greater than 95% level of counting accuracy.
In this World Wide Wrap: Samsung reveals new products, Ricoh aims for SMEs, and HP receives awards.
In this World Wide Wrap: Dell aims for SME market, professor suggests wind/server farms, and The Planet adds new server.
Rushing in and buying generators and other off-the-shelf equipment can be expensive and problematic, says Ian du Plessis, solutions architect, Square One Solutions Group.
The local electronic transmission provider has placed its infrastructure platform into UK data centres.