In this World Wide Wrap: Deloitte sued for $30m, NorthgateArinso buys Convergys HRM, and HR software firm shortlisted.
In this World Wide Wrap: Ofcom tackles silent calls, $1m for Oz call centre jobs, and call centre helped elections.
The company acquired a 90% stake in Digitech Insurance Replacements, renaming it Webcom IT Services and Solutions.
The company appoints Lidia Ngengebule as managed enterprise service country manager to drive local uptake.
Businesses need further education about BPM and its implementation to promote the industry during the upturn, says K2.
Productivity solutions provider RedPrarie establishes operations in Africa, with its head office in Johannesburg.
The new open road tolling system in Gauteng will launch next year, says the company.
In this World Wide Wrap: Container DCs to slash costs, IT planning skills in demand, and ServiceCEO releases Web edition.
The soccer tournament could permanently influence the way local service providers engage with clients.
In this World Wide Wrap: Radware intros integrated security, public sector IT needs overhaul, and Arrow rebrands and adds services.
Changing the corporate mindset is key to mobile computing success, says Digital Solutions Group.
Government's online strategy passes the grade but could use some extra lessons, say online experts.
In this World Wide Wrap: Outsourced call centres bill revealed, Aegis to hire 11 000, and Jordan unveils outsourcing programme.