In this World Wide Wrap: IBM expands WebSphere BPM, Dynamics Research bags FEMA contract, and EnterpriseWizard 4.0 adds mobile interface.
In this World Wide Wrap: EMC to acquire Archer, cloud to improve continuity readiness, and ioSafe delivers 'indestructible storage'.
In this World Wide Wrap: Software outsourcing park beats downturn, Air India seeks outsourcing savings, and $1bn IT outsourcing deal on hold
In this World Wide Wrap: India's first level 3 data centre, data breaches get severe penalties, and government services go digital.
In this World Wide Wrap: Virtual school for home-tutored students, universities consider national shared services, and e-learning gains traction in 2009.
The call management service aligns HP and SAP remote support management capabilities.
The operator will use Synchronica's Mobile Gateway technology to offer a push mail and mobile synchronisation service.
Despite its strong HR practices, SA's contact centre industry must solve its agent attrition problem, says C3Africa.
In this World Wide Wrap: Survey reveals SME virtualisation benefits, Red Hat preps hosted desktop virtualisation, and DataCore boosts virtual disc capacity.
Hybrid cloud computing combines the benefits of the public cloud with the control of the private cloud, says Riverbed.
The company backs up its new fault tolerant solution with a $50 000 guarantee against unplanned downtime.
The telco targets the online gaming community with new access options iDSL and iGame.
In its first ever report on the SA IT market, Gartner predicts that end-user spending will pick up with government leading the way and telecoms creating the opportunity.