In this World Wide Wrap: Virtual contact centre ups employment, cloud-based CRM poised for growth, and unified comms to surge by 2013.
In this World Wide Wrap: Salesforce.com shares slip, Wipro and Oracle offer retail app, and business app store unveiled.
In this World Wide Wrap: IT will help Walmart save, Verizon delivers managed services, and HP reveals ap5000 POS system
In this World Wide Wrap: HP and Microsoft simplify IT management, partnership delivers network management services, and UK schools forced to outsource.
Although the market is looking healthier, the company is not raising its revenue predictions.
In this World Wide Wrap: Content integration with CMIS, Drupal and Joomla get Google's Friend Connect, and Terminalfour secures EUR1.6m investment.
The company has signed on as a reseller of Google Apps through distributor Grove Group.
In this World Wide Wrap: IT outsourcing gets innovative, IBM adds 5 000 jobs in India, and SEI updates bank loan outsourcing.
In this World Wide Wrap: MPs block e-governance project, finance firms prioritise risk management, and IFC helps Palestine bank manage risk.
In this World Wide Wrap: Primus Solutions signs Nasa contract, Siemens expands US enterprise base, and SGT acquires Master Solutions.
The Kaseya IT Automation Framework allows Network Configurations to centralise management, monitoring and support.
The centre refutes media reports that it faces imminent closure.
In this World Wide Wrap: Iomega drive clones whole PCs, 2009's best virtualisation products, and virtualisation and cloud top security concerns.