In this World Wide Wrap: MS intros Office 'Starter' version, Adobe releases ColdFusion 9, and Compuware to acquire Gomez.
In this World Wide Wrap: Alliance promises virtual contact centres, tech fails to support customer service, and enhanced Microsoft CRM platform available.
In this World Wide Wrap: Online banking fraud surges, RBS spend to boost Indian firms, MIF provides Caribbean tech support, and most ever charged in phishing bust.
The solution delivers reporting, analysis and planning facilities in an integrated solution. [Local rep: MCI Consultants]
Opportunities and risks abound for outsourcers.
The line blurs between managed services flavours.
The companies' international resale agreement includes sales and product development.
The high adoption of mobile will see it overtake fixed broadband on the continent, says Africa Analysis.
Mobile and fixed line collaboration could be Africa's broadband access solution, say industry players.
The mobile operator contracts Alcatel-Lucent to build, operate and manage its Uganda network.
In this World Wide Wrap: Pentaho buys LucidEra SaaS, SocialCast intros social BI, and IBM unveils NY analytics centre.
In this World Wide Wrap: ARM and Globalfoundries design smaller chips, innovation facility to boost SMEs, and M2 Tech chosen as Algor reseller.
In this World Wide Wrap: F5 and Oracle unify access management, new tech tackles DDOS attacks, and AT&T acquires VeriSign security business.