The majority of respondents to a recent Economist survey cited quality as an important challenge for IT management, says Mercury.
Cornastone has implemented an ICT platform at The Innovation Hub.
Borland Software has selected Scandent Solutions as an authorised consulting and education services delivery partner.
Tracey Newman, MD of FrontRange, discusses the evolution of the help desk into a service desk.
Standard Bank has signed a RiskMentor credit risk management consulting contract with PIC Solutions.
Labat Africa has formed the Tabal SAP consulting business division.
Charl van der Merwe, MD of Blue Square Technologies, has been selected to participate in the final round of the local selection of Endeavour Entrepreneurs.
PIC Solutions has launched the 2005 Credit Academy programme.
Companies must get their networks to act as the technology of tomorrow, says Eric Jorgensen, continent director of Africa at Micromuse.
HSBC Bank has selected the PIC Solutions Credit Academy to deliver credit risk training to its banking personnel.
Companies` budgeting processes must be re-looked, says Kevin Philips, MD of idu Software.
Customer relationship management (CRM) remains an important differentiator in the supply chain, says Paul Whalley, MD of IFS SA.
Mercury Interactive has been inducted into the Service and Support Professionals Association Hall of Fame.