Mobile content service providers face more stringent guidelines as the industry body demands transparency.
In this World Wide Wrap: Cisco faces sales slump, Nokia releases network platform, and Emulex rejects Broadcom bid.
Atio will provide the Attentive Customer Experience solution in southern Africa.
In this World Wide Wrap: Alliance boosts convergence, Apple drives mobile computing, and Acision powers Global mobile convergence.
The channel will be viewed on cellphones and TVs, and backed up by a social networking Web site.
In this World Wide Wrap: Promethean cuts calls with self-service, Microsoft and Spotzer intro ad platform, and Neos upgrades self-service module.
The initiative eliminates the silos between traditional contact centres, the Web and next-gen communication channels.
Going green needs to be done sensibly and sustainably or not at all.
3Com calls for businesses to look for opportunities amid the global economic crisis.
The firm's USSD-based marketing survey tool aims to up African SMEs' customer intelligence.
In this World Wide Wrap: Oracle faces culture shock, open source index released, Windows seeks file system client, and open source for cost savings.
The company and its partners will help businesses reduce the cost of their document production processes.
SA is the 16th country to receive a local version of the Nokia Music Store.