Portuguese-based Collab's OneContact is a voice over IP-based call centre solution.
Unified Communications 500 provides voice, data, voicemail, automated attendant, video, security and wireless capabilities. [Local rep: Tarsus Technologies]
In this World Wide Wrap: Aberdeen releases UC report, Salesforce.com buys InStranet, and SafeAuto establishes contact centre.
In this World Wide Wrap: Convergence 2008 opens its doors, smarter technologies emerging, and professionals turn to VOIP.
Many companies do not see the business case for social networks, but Gartner and BT are believers.
Telcos must up their game and move into the services space or remain utility providers forever.
Global executives believe telecommuters are less likely to advance in their careers, says Leaders Unlimited.
Steve Masters, head of global convergence propositions at BT Global Services, addressed the Gartner Symposium/ITxpo 2008 this week.
YSL Group provides complete hosted communications services on top of raw Internet connectivity.
Today, applications are being developed with mobile technology in mind, says Heinz Stephan, Comztek consumer electronics business unit director.
New enterprise performance management solutions from Business Objects enable customers to link strategy to execution.
Analysts are sceptical of the timelines and costs of digital terrestrial TV migration.