VOIP and Web technologies have a lot to offer contact centres, says Brian Tarr, managing executive of Business Connexion`s Networks Competency.
Telkom Media retains services of Lourens van Niekerk, Telkom's group executive of specialised services.
The company is broadening its CPA into Europe and the Asia-Pacific region.
The insidious damage that the obsession with convergence has done is most apparent in IP telephony strategy, says Dave Gale, Storm's business development director.
The broadcaster talks technology that will enable it to provide mobile TV, IPTV and video on demand.
It is too early to allow cellphone calls from planes, says SAA.
The companies have entered into an OEM agreement to drive the use of converged voice and data applications.
The European Aviation Safety Agency approved Airbus' GSM on-board system for use.
The takeover of the US parent will have no impact on local operations, says country manager Bridget Kelly.
Technology has always promised to deliver efficiency, but has fallen short on many occasions.
In today's technology roundup: Zombies threaten US national security, Microsoft unveils IPTV platform, Yahoo and Apple collaborate, and CNN and YouTube partner.
In today's technology roundup: Losing face on MySpace, memory prices plunge, e-debates on YouTube, and Google cancels anti-eBay bash.