An industry survey shows IT support staff has little idea of the average cost of each call handled, says NSS.
A company`s board is quite capable of governing IT, if it is prioritised, says IT Governance CEO Alan Calder.
Paracon has bought back 3% of its shares on the open market.
Alcatel has been awarded the contract to build the cable for the Eastern Africa Submarine Cable System.
Symetrix has sold just over a quarter of its company to Gambushe Investments.
Hetzner has introduced its international fully managed dedicated server package, offering 1 000GB of monthly traffic.
Datatec`s local operations are to merge with African Legend Technologies to form an R800 million-a-year IT firm.
The $495 million acquisition of NetIQ is complete, says Attachmate.
LG Electronics has introduced several new model plasma panels with Clear Filter technology.
As radio dives into a somewhat grey area (that includes pictures), one has to question whether the formula will be accepted.
The JSE listed Datatec Group announced today that it's South African operations will merge with African Legend Technologies to form an R800 million-a-year IT company.
A study will determine the technical feasibility of sharing channel 65 and 66 between broadcasting and telecoms services.
In this workflow and BPM World Wide Wrap: Process modelling will deliver on SOA`s IT agility, Ultimus releases iBAM suite, and LANDesk debuts process management tools.