Customer satisfaction and service quality and performance can be measured through the contact centre, says Ebrahim Dinat, sales and marketing director at Ocular Technologies.
The company revamped its data centre using APC by Schneider Electric solutions.
Local consumers are hungry for the convenience of secure and easily accessible mobile payments, says Pocit.
Primedia and Standard Bank target the youth market by releasing a virtual wallet called Mowaly.
Alcatel-Lucent will provide technical support, repair, field maintenance and programme management services.
The Sierra Wireless M2M routers and mobile gateways are now available to the South African market.
In this World Wide Wrap: Light innovators win Nobel, body computing to reform healthcare, and tracking emerging memory.
In this World Wide Wrap: Adobe Flash goes mobile, Arris simplifies video management, and Jive socialises enterprise content.
The company will deploy high-speed broadband services throughout Kenya for Safaricom.
ICASA must force the pace of geographic number portability, the company says.
Citrix Systems' XenDesktop 4 supports XenApp for increased application deployments.
The company reveals its focus on broadband applications in Africa and the evolution of wireless technology.
Samsung's OfficeServ 7200 converged communication system is like an "office in a box”, says MIA Telecoms.