The contact centre has the potential to build customer loyalty, win new customers and increase revenue, says Pommie Lutchman, CEO of Ocular Technologies.
The services have evolved beyond vehicle tracking and are now being used in customer relationship management.
Tableau expects the tool to allow people to analyse, publish and share data on the go.
Real-time statistics on the extraction, transformation and loading process.
Data leadership - what does the data leader of the future look like?
An ITWeb Business Intelligence 2023 panel discussion on what characteristics a data leader should acquire by Maritza Curry, head of data, RCS Matthew Bernath, head of data ecosystems, ShopriteX Claire Tolmay, global head of analytics, Games Global Carina Marais, director of analytics and insights, Procter & Gamble SA Paul Morley, executive - Group Data Services, Nedbank
The company will provide the university with corporate performance management reporting, BI and consulting services.
ITWeb Business Intelligence 2025
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The rate of growth is about 40% annually, which is eight times faster than IT spending, says Jane Thomson, MD of Softworx.
Pepkor’s tech investments pay off
Tech investments by the JSE-listed group Pepkor are paying off, helping the company drive retail success and agile business operations. #Pepkor #businessintelligence #artificialintelligence
The app is designed to be more 'engaging and dynamic' and goes beyond the static tables seen in other apps, the bank claims.
The software giant aims to allow large volumes of data to be presented visually for quicker decisions based on real-time information.
The incubator supports mobile developers and entrepreneurs in Southern Africa.
Maximising your investment into the business intelligence tool
General Manager at Keyrus, Adam Walker, alongside Head of BI and Analytics, Craig Andrew, spoke at ITWeb's Business Intelligence Summit on 8 March. Their session explored the benefits of enabling the whole business community to derive answers from the BI tool through self-service and the importance of data governance for a successful BI deployment. #ITWebBI2022 #Keyrus #ITWeb
Top performing companies are using risk management to improve their competitiveness, says the Aberdeen Group.
The outsourcing company has unveiled a social media management service.
The agreement will allow Zensar to license the Pune-based company's patent-pending software product, Sapience.
The company was honoured by Sage North America at the first annual Sage Development Partner Awards.