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Share your thoughts on AI in sales and marketing

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ITWeb Security Summit 2023

Data breaches lead to ‘valuable’ experience for CISOs

A data breach is sadly the most valuable experience for a CISO, ITWeb Security Summit audience has heard.

Simnikiwe Mzekandaba

Information Regulator

InfoReg in dark about WCape parly’s cyber incident

The Information Regulator confirms WCPP did not inform it about its security breach, as per the requirements of POPIA.

Simnikiwe Mzekandaba

Business challenges that Altron FinTech solutions solve

Altron FinTech offers fraud prevention solutions, including 3D Secure authentication and real-time transaction monitoring, to help businesses mitigate the risk of fraud.

Ecommerce Forum South Africa

Online shopping complaints proliferate, prompting action

The Ecommerce Forum South Africa plans a dispute resolution platform, as e-commerce now accounts for the highest number of consumer complaints.

Sibahle Malinga

Navigating the CX value chain

Marnitz van Heerden, Head of Customer Experience at Discovery Health, shared his views on the changing role of the CxO, measuring value against revenue and the upcoming CX Summit. Taking place at The Maslow on 5 October, the CX Summit is an unmissable event that will connect the dots between tech, employees and customers. To register, go to www.itweb.co.za/event/itweb-cx-summit-2023 today! #ITWebCX2023 #discoveryhealth #customerexperience

Connectivity lights up gig economy in SA townships

Internet proliferation leads to more people creating employment opportunities for themselves online, a study shows.

Simnikiwe Mzekandaba

EXECUTIVE ROUNDTABLE

27 February 2025

ITWeb CX Summit Executive Dinner

Electronic signatures

Man to return BMW after judge rules on e-signature legality

The High Court rules electronic signatures are valid in a case pitting vehicle loan provider Wesbank against a client.

Everything, everywhere, all at once in CX

Sponsored by Verint, the ITWeb CX Summit 2023 will connect the dots between tech, employees and customers by providing insights and learnings into how to ensure that organisations reach customers where and how they want to be engaged. With an agenda that speaks to the entire CX value chain, the event - taking place on 5 October at The Maslow in Sandton - will equip organisations with the means to ensure their tech stacks and strategies bring their customers closer and keep them there. Register at itweb-cx-summit-2023/registration today! #ITWebCX2023 #verint #customerexperience

Ten key features of Call Cabinet: AI-powered call analytics

Call Cabinet's Atmos call recording platform ensures compliance, provides universal storage options and captures calls securely on cellular networks.

United Business Solutions

Western Cape Provincial Parliament

WCape provincial legislature fears 'worst-case-scenario'

Western Cape Provincial Parliament believes some or all of its data may have been leaked, after a cyber attack.

Simnikiwe Mzekandaba

GovChat loan sinks Capital Appreciation's earnings

The JSE-listed fintech group’s drop in earnings was directly due to the expected credit loss provision raised, amounting to R70.8 million, for the loan.

First National Bank

FNB facilitates rollout of 400K smart IDs, passports

The bank issues 425 980 smart IDs and passports applied for via the eHomeAffairs online portal.

SA Revenue Service

SARS bolsters exec team to harness tech innovation

The South African Revenue Service brings on board three deputy commissioners, including one who will be dedicated to tech modernisation deliverables.

Simnikiwe Mzekandaba

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