Consumers looking to save money must look at alternative policies that fit their budgets and circumstances, says Guy Eagle, CEO of Car and Home Insurance.
Market commentators have oversold the promise of MDM, says Mervyn Mooi, director of Knowledge Integration Dynamics.
Customer satisfaction and service quality and performance can be measured through the contact centre, says Ebrahim Dinat, sales and marketing director at Ocular Technologies.
Employees must be trained to use unified communications tools to their full potential, says Frank Mullen, COO of Itec Enterprise Solutions.
Open source and standards-based approaches to storage solutions are becoming one of the primary routes to market, says Louis Botha, CTO of Think iT Solutions.
Information is pulled from a variety of new systems, including supply chain data and customer-specific data, says Julian Field, marketing director at KID.
Fixed mobile convergence unites the two separate worlds of mobile and enterprise communications, says Zak Evans, sales director at Aastra Telecom SA.
ERP solutions provide scalability for expansion and contraction as required, says Cornel Schoeman, business development director of 4most.
Unlocking the value of business analysts will lead to employers enjoying better retention rates, says Robin Grace, business analysis principal consultant at IndigoCube.
Customers demand complete assurance that their account information is safeguarded against all possible threats, says Jorina van Rensburg, CEO, Condyn.
Unified communications is starting to change the way organisations work, says Henry McCracken, regional sales director, Aspect Software.
Many companies neglect to address high levels of wastage and unnecessary cost in their document output environments, says Itec Distribution COO Philip Perkins.
In today's technology roundup: Twitter valued at $1bn, recession shifts cyber-crime tactics, Google turns IE into Chrome, and Intel builds TV that watches you.