Having an effective CRM in place is the smartest, most efficient and cost-effective way to offer an excellent customer service, says Bruce von Maltitz, CEO of 1Stream.
Intellinexus implemented Azure Synapse to ingest the data, with Azure Data Factory for the data science teams, allowing them to build models with Azure Machine Learning.
The tech giants release tools to identify synthetic images and combat AI-related discrimination for more responsible use.
ITWeb, in partnership with Mecer Inter-Ed, is running a survey on the value of IT training and certification amongst businesses and individuals in South Africa.
The survey aims to explore whether businesses think that there´s value in paying a training services provider, and if so, what is that value, and does the market understand that value?
In this survey, we examine, among other things:
By completing the questionnaire, you stand a chance to win a Takealot gift voucher to the value of R3000.
The detailed results of the survey and the winner of the lucky prize draw will be published on ITWeb.
Thank you for participating!
A growing percentage of face biometric technology incorporates some form of liveness checks – such as wink and blink – to verify and authenticate customers.
Artificial intelligence will be a key business tool, and small and medium enterprises have to ensure they are in a position to use it.
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Uncovering the true business value of AI
Chatbots are completely changing the landscape of contact centres, says 1Stream CEO Jed Hewson.
Wireless mesh networks are unique in their ability to provide consistent, reliable coverage across virtually any space.
ITWeb is running a survey on cybersecurity to gain a better understanding of how SA businesses are managing their cybersecurity posture. Survey sponsor MTN Business wants to find out where local companies are going for information about cybersecurity best practice, as well as the challenges they face.
To gather further insights into the utilization of CRM/ERP solutions by South African organisations, the survey poses the following questions:
By completing the questionnaire, you’ll contribute to this local research project and stand a chance to win a Takealot voucher to the valueof R3 000. The detailed results of the survey, and the prize winner, will be published on ITWeb.
Thanks for participating!
The enterprise version of OpenAI’s ChatGPT generative artificial intelligence model targets large-scale businesses.
GIS-enabled weather data analysis and visualisation is transforming the insurance industry, says Brian Civin, chief sales and marketing officer at AfriGIS.
The company began life as an equipment supplier, but has evolved into a trusted solutions partner.
Qlik talks AI in data analytics at the 2023 QlikWorld Tour Johannesburg event.
Explore the synergy between artificial intelligence and cloud technology.