Research from Aspect Software finds artificial intelligence, chatbots and automation will dominate contact centre development over the next year.
Automation, AI and self-diagnosis IOT tools are expected to shape the future of healthcare for patients and health workers by 2030.
We are on the cusp of the next big shift in business architectures, driven by the pervasive application of AI and cognitive technologies to the core processes and workflows of organisations.
ITWeb, in partnership with Mecer Inter-Ed, is running a survey on the value of IT training and certification amongst businesses and individuals in South Africa.
The survey aims to explore whether businesses think that there´s value in paying a training services provider, and if so, what is that value, and does the market understand that value?
In this survey, we examine, among other things:
By completing the questionnaire, you stand a chance to win a Takealot gift voucher to the value of R3000.
The detailed results of the survey and the winner of the lucky prize draw will be published on ITWeb.
Thank you for participating!
OpenText Release 16 Enhancement Pack 4 delivers a secure platform for artificial intelligence, IoT, content services and extreme automation.
Advanced technologies, such as image recognition, machine learning and artificial intelligence, are having a significant impact on the retail sector.
ITWeb AI Summit 2025
Uncovering the true business value of AI
The company aims to accelerate innovation and leadership in machine learning, analytics and the cloud.
From Las Vegas to Joburg, IBM is bringing its Think event to Kyalami Race Track on 20 June.
ITWeb is running a survey on cybersecurity to gain a better understanding of how SA businesses are managing their cybersecurity posture. Survey sponsor MTN Business wants to find out where local companies are going for information about cybersecurity best practice, as well as the challenges they face.
To gather further insights into the utilization of CRM/ERP solutions by South African organisations, the survey poses the following questions:
By completing the questionnaire, you’ll contribute to this local research project and stand a chance to win a Takealot voucher to the valueof R3 000. The detailed results of the survey, and the prize winner, will be published on ITWeb.
Thanks for participating!
Through artificial intelligence, travellers will benefit from a far more reliable service, says Golden Arrow Bus Services.
To be effective, robotic process automation must strictly adhere to the discipline of business process management, says ITESOFT.
Karabina's Insurance Accelerator helps insurance businesses transform how they engage with customers across all channels.
Algorithms can be used to trade billions of dollars in nanoseconds, and also to make decisions on where to invest funds, instead of consulting humans.
The motoring company develops technology to help visually impaired passengers 'see' the landscape through haptic feedback on a car window.