The customer experience is often one that leaves much to be desired, says Quintica.
The initiative will highlight the organisation's commitment to adding a "science to retail".
The company will officially launch its SAP Retail operation at an event in Cape Town.
The cleaning and household materials manufacturer has implemented the solution to help service customers from outside SA.
A growing number of enterprise level retailers are beginning to embrace cloud offerings, says Christelle Hicklin, customer experience director at Mimecast.
Sync.Mobile lets reps showcase their product electronically, including high resolution images, product information and live inventory availability levels.
Enterprises must transform their business and supply chains to support the omni-channel delivery of products, says JDA Software.
Local retailers leverage the power of mobile transactions in clever ways to unlock new revenue streams, says wiGroup.
SA's slow adoption of near-field communications technology shows consumers have yet to see the value of m-payments, analysts say.
Merchants selling virtual goods like airtime or vouchers are the most vulnerable, says Paygate.
No local retailer appears on the top 50 e-retail rankings of the Deloitte 2014 Global Powers of Retailing report.