Industry analysts at MWD Advisors and Martin Veitch, editor in chief of CIO, made up the judging panel.
In this World Wide Wrap: Kenya sees contact centre boom, social CRM gains popularity, and cloud attracts call centre solutions.
Cloud computing and nimble competitors put pressure on the existing market for IT in financial services.
In this World Wide Wrap: IBM expands WebSphere BPM, Dynamics Research bags FEMA contract, and EnterpriseWizard 4.0 adds mobile interface.
Pepkor’s tech investments pay off
Tech investments by the JSE-listed group Pepkor are paying off, helping the company drive retail success and agile business operations. #Pepkor #businessintelligence #artificialintelligence
Moving from application-centric to SOA-centric development will deliver on original promises of flexibility, says Softworx.
In this World Wide Wrap: IBM updates System Architect, WSO2 reveals SOA gadget, and SOA heads to the cloud.
Despite its strong HR practices, SA's contact centre industry must solve its agent attrition problem, says C3Africa.
In this World Wide Wrap: Taiwan plans carbon footprint labelling, manufacturers seek green ERP solutions, and UK calls for 'green new deal'.
The inTouch platform, developed by CRS Technologies, is designed to boost employee self-service in HR and payroll processes.
Ventana Research has awarded QPR's technology with the Overall Performance Management Leadership Award.
In this World Wide Wrap: Compliancy unveils management solution, ISACA releases IT risk guide, and AmberPoint replaces top-down governance.
In this World Wide Wrap: Students test iPhone education apps, UK e-learning to grow 8%, and Edutech deploys e-learning to KKU.