Competing in the UK health insurance market requires first-class service. A South African support team is outdoing UK opposition.
In this World Wide Wrap: Smartphone gets optical mouse, Symbian show highlights innovations, and Microsoft hosts unified communications service.
In this World Wide Wrap: IBM solidifies BPM position, JNetDirect, Macronetics enter BPM partnership, and Responsive Solutions releases Interface+.
Projected savings from the first model will pay for the entire implementation within 14 months.
Pepkor’s tech investments pay off
Tech investments by the JSE-listed group Pepkor are paying off, helping the company drive retail success and agile business operations. #Pepkor #businessintelligence #artificialintelligence
Technology has evolved to eliminate the gaps between what business needs and what software developers understand about the business, says Travis Bulford, chief software architect at Red Man Technologies.
In this World Wide Wrap: ManageSoft offers Oracle licence compliance, Ecteon expands management suite, and CGI awarded $25m FCC contract.
In this World Wide Wrap: Npower standardises processes, SOA and BPM speed messages, and LexisNexis integrates ChoicePoint.
The device combines the features of a speakerphone with the functionality of video conferencing.
In this World Wide Wrap: IET solutions releases ITIL enhancements, Exterro forms GRC centre, and Brabeion strategist speaks at Isaca.
The companies have secured the gold sponsorship of the ITWeb SOA Event.
Once of interest to a minority of businesses, implementation of ITSM best practices is now mainstream, says Haydn Pinnell, MD of Gallium.
In this World Wide Wrap: Yakima Radiology practice selects Zotec software, Verizon Business adds IP termination, and SoTel Systems selects OmniBill solution.