In this World Wide Wrap: Malaysian credit counsellor implements Metastorm, Alion releases MSS update, and Pegasystems connects BPM systems.
In this World Wide Wrap: Aladdin, Wyse partner, University centre adopts Bluenog ICE, and Optenet expands content security.
In this World Wide Wrap: eBillingHub, Professional Plus partner, RevenueMed implements e-billing, and TimeSolv expands solution.
Added functionality in this version includes procurement, warehousing inter-branch transfers and integration with Microsoft Outlook.
Pepkor’s tech investments pay off
Tech investments by the JSE-listed group Pepkor are paying off, helping the company drive retail success and agile business operations. #Pepkor #businessintelligence #artificialintelligence
The company will purchase Expertek's loan administration solution and launch a rental and micro-lending operation.
The gap between IT and business management is narrowing, according to an IBM study.
Government's BPO dreams have fallen flat before they even got off the ground. Where next for the local call centre and BPO market?
Competing in the UK health insurance market requires first-class service. A South African support team is outdoing UK opposition.
In this World Wide Wrap: Smartphone gets optical mouse, Symbian show highlights innovations, and Microsoft hosts unified communications service.
In this World Wide Wrap: IBM solidifies BPM position, JNetDirect, Macronetics enter BPM partnership, and Responsive Solutions releases Interface+.
Projected savings from the first model will pay for the entire implementation within 14 months.
Technology has evolved to eliminate the gaps between what business needs and what software developers understand about the business, says Travis Bulford, chief software architect at Red Man Technologies.