Gartner has placed Cognos in the Leaders quadrant in its business intelligence platforms and CPM suites reports.
Sappi has implemented an enterprise search solution created by Mint.
The centres enable customers to select the correct channel of communication at the right time.
In this World Wide Wrap: HP offers services to SAP customers, Webinar highlights BPM value, BPM shows 100% return, and G360 Case Manager released.
Pepkor’s tech investments pay off
Tech investments by the JSE-listed group Pepkor are paying off, helping the company drive retail success and agile business operations. #Pepkor #businessintelligence #artificialintelligence
Bloor Research awarded TIBCO iProcess Suite top honours in its 2006 BPM report.
Independent analyst group Yphise has named Tibco iProcess Suite as best business process management software solution.
In this World Wide Wrap: WebMethods integrates platforms, IBM unveils Web 2.0 offering, and BPM provider boosts revenue.
Edcon has seen "significant benefits" from investing in IT and plans to realise more.
The University of Stellenbosch has purchased Optio e.ComIntegrate and Design Studio from SPI to reduce its printing costs.
Every living entity is part of a multitude of hierarchies, playing an essential role in ensuring the survival and success of each. The business world is no exception.
In this World Wide Wrap: Integrating BI with BPM, Microsoft participates in BPM Webcast, Forrester evaluates BPM suites, and next-generation BPM suite launched.
SA's contact centre industry could take the world by storm if government would just give it a break. So it says, anyway.
In this World Wide Wrap: Enter the CPO, PeopleCube releases latest version of scheduler, Intalio signs up new OEM partners, and BlackPearl aids deployment of applications.