Retailers and brands can realise the immense power of data-driven decision-making by using predictive analytics to glean faster insights.
SD-WAN has evolved from automation to advanced security, incorporating features like zero trust, edge security and addressing modern networking challenges.
Camsoft CRM Solutions streamline workflows, enabling accounting firms to focus on delivering value-added services.
The advanced software-defined networking solution incorporates AI, machine learning and automation.
Pepkor’s tech investments pay off
Tech investments by the JSE-listed group Pepkor are paying off, helping the company drive retail success and agile business operations. #Pepkor #businessintelligence #artificialintelligence
It's vital to understand where to automate and build efficiencies and where to allow customers to have human intervention when required, says Martie de Beer, contact centre executive at Telviva.
The taxman’s artificial intelligence and machine learning algorithms boost compliance, adding R294 billion to net tax revenue for the 2023/24 fiscal year.
Ticketpro partnered with Smartz Solutions to remove operational inefficiencies and boost customer experiences.
TMS solutions provide a company with the ability to manage the entire transportation life cycle of an order or shipment.
The implementation of the OpenText Intelligent Capture and OpenText Extended ECM platforms offered SANRAL a way to transparently integrate content management to business applications.
Documents like contracts, reports and invoices still require printing, often due to regulatory requirements, client preferences or the need for physical records, says says Heinrich Fourie, COO at Symbiosys IT.
The agility with which an enterprise can generate, disseminate and utilise information determines its competitive edge, says Harry Nicholson, product manager for automation at Blue Turtle.