There has been a significant decrease in customer satisfaction levels, says Dimension Data's Global Contact Centre Benchmarking Report.
Telkom refuses to say whether it has bid for a Kenyan-based Internet service provider.
MTN's PC/Internet bundle for low-income groups has been met with scepticism by observers.
In today's technology roundup: OSDL and FSG merge to create Linux Foundation, Microsoft and Nortel plan comms bundles, and Sun to use Intel chips.
InfoReg demands answers from TransUnion, Experian on alleged hack
In this week's tech news roundup, In an ongoing case, the Information Regulator gave TransUnion and Experian 10 days to furnish it with details regarding allegations of a new data breach at the credit bureaus. Stay informed and engaged with our comprehensive coverage of these stories and more on our website, www.itweb.co.za and social media platforms. Discover the latest advancements shaping the future of technology by ITWeb. #newsvideo #infomationregulator #transunion News Links: https://www.itweb.co.za/content/GxwQDM1DxZw7lPVo https://www.itweb.co.za/content/WnpNgM216Ed7VrGd https://www.itweb.co.za/content/nWJadMbNB8aMbjO1 https://www.itweb.co.za/content/PmxVE7KEWl4qQY85 https://www.itweb.co.za/content/VgZeyvJlKYWMdjX9
In this World Wide Wrap: 80% of top firms use mobile messaging, messaging still dominates in UK, and Nortel and Microsoft unveil joint unified messaging roadmap.
The power outages in large parts of the country are beginning to impact on Telkom customers' telecommunication services.
Power outages could impede growth in the ICT sector for the next decade.
Samsung Z Fold 5 Unboxing and Hands On Review
The Samsung Z Fold 5 Unboxing, specs and review by ITWeb. Join us as we unbox, explore, and appreciate the Samsung's remarkable features, giving you all the insights you need to make an informed decision. Don't forget to hit the like button and subscribe to ITWeb for more exciting tech reviews and unboxings! #Reviewvideo #unboxingvideo #samsung #samsungzfold5
The SMME Forum will intervene in the Competition Tribunal hearing into the Telkom-BCX merger in March.
In today's technology roundup: Microsoft to push Vista online, US turns to Net for political news, SMEs wary of VOIP security, US spends billions on games, and LG plans iPhone rival.
ICT companies offer good value, says the JSE, which is on a drive to attract companies from the sector.
Vivo Y36 Unboxing and Hands On Review
The Vivo Unboxing, Specs and overview by ITWeb. Join us as we unbox, explore, and appreciate the Vivo's remarkable features, giving you all the insights you need to make an informed decision. Don't forget to hit the like button and subscribe to ITWeb for more exciting tech reviews and unboxings! #Reviewvideo #unboxingvideo #VovoY36 #devices
In this World Wide Wrap: China makes cellphone calls using VOIP, mobile industry not ready for VOIP, and BT reaches 1m VOIP customers.
This week: News of former-ICASA CFO being suspended by her new employer, and the R500 million SAPS network is "on track".
Cellular operators and the Number Portability Company refuse to reveal porting figures.